Clear terms for every reader.

Acceptance of these Terms

These Terms & Conditions ("Terms") form a legal agreement between you and Lotus Canada Corp. By creating an account, signing in, or accessing or using any part of the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services.

If you use the Services on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation.

Who we are

Libra Collections ("Libra", "we", "us") is a digital platform for Persian-language ebooks, audiobooks, periodicals, manuscripts and historical documents. It is a product of, and operated by, Lotus Canada Corp., a Canadian corporation, which is your contracting party under these Terms.

Our platform is hosted on servers in Germany (European Union).

Definitions

Eligibility & accounts

• You must meet the age required by applicable law in your jurisdiction to use the Services, or use them with the consent of a parent or legal guardian, or through an Institution.
• Libra does not offer separate child profiles.
• On the website you sign in with your email address. In our apps you can sign in with email, Sign in with Apple or Sign in with Google.
• You must give accurate information, keep your sign-in details confidential and tell us promptly at info@libra-collections.com if you suspect unauthorised use. You are responsible for activity under your Account.
• Accounts are personal and may not be shared, sold or transferred.
• You can delete your Account at any time in the app's account settings. Deleting your Account does not cancel an App Store subscription; you must cancel that in your App Store settings.

Individual subscriptions

• We do not take payments on our website. Individual subscriptions and any in-app purchases are offered only through in-app purchase on the Apple App Store or Google Play.
• Prices, billing, renewal, cancellation and any refunds are handled by the App Store under its own terms and policies. You can manage or cancel your subscription in your App Store account settings.
• Subscription features, prices and the Content included may differ by country and may change from time to time.
• Nothing in this section limits any rights you have under mandatory consumer law, including any withdrawal rights that apply where you live.

Institutional access

• Access for Institutions is governed by a separate licence agreement between the Institution and Lotus Canada Corp. If that agreement conflicts with these Terms, the licence agreement prevails for that Institution and its Authorised Users.
• Institutional access is supported through standard institutional authentication methods, as agreed with each Institution.
• The scope of access, the number of users, the titles included and any trial period are set out in the Institution's agreement. A trial may be offered to Institutions at our discretion.
• Institutions should take reasonable steps to make sure only Authorised Users get access.
• Access ends for an Authorised User when they stop being authorised by the Institution, or when the Institution's agreement ends, unless that agreement provides otherwise.

Licence & permitted use

Subject to these Terms (and, for Authorised Users, the Institution's licence agreement), we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access, read and listen to Content through the Services.

• You may use Content for personal reading and listening, private study, teaching and non-commercial research.
• You may quote short extracts with proper attribution, to the extent permitted by fair dealing, fair use or similar exceptions under applicable copyright law.
• Content is made available under licences from its rights holders. No ownership of any Content is transferred to you.
• Unless a feature expressly allows otherwise, Content may be used only within the Services.

Restrictions

Except as expressly allowed by these Terms, an Institution's licence agreement or applicable law, you must not:

• copy, download, print, record, reproduce, distribute, publish, sell, rent, lend or make available any Content outside the Services;
• remove, bypass, disable or circumvent any digital rights management (DRM), encryption, watermark or other technical protection;
• scrape, crawl, harvest or systematically download Content or data, including by bots, scripts or automated tools;
• carry out text and data mining, or use any Content or output of the Services to train, fine-tune or develop artificial intelligence or machine-learning models, without our prior written permission;
• share your sign-in details, give others access to your Account, or give unauthorised people access to institutional access;
• remove copyright notices or attributions, or present Content as your own;
• reverse-engineer, decompile or tamper with the Services, or interfere with their security or operation;
• use the Services for any unlawful purpose or in breach of the rights of others.

AI features

• LibSearch, LibKnow and LibTalk are developed in-house by Libra. They are optional: you can choose not to use them, and Institutions may choose not to enable them.
• AI output, including search results, recommendations, answers and summaries, is generated automatically and may be incomplete, inaccurate or out of date. You should check important information against the original text and not rely on AI output as professional, academic, legal, medical or other advice.
• LibTalk reads ebooks aloud using an AI-generated voice. It is not a human narration.
• Which AI Features are available may vary by title, device or Institution.
• You must not use the AI Features to extract large parts of Content, get around the restrictions in these Terms, or produce unlawful or harmful material.
• How we handle your queries is described in our Privacy Policy.

Content availability

• The catalogue changes over time. Titles may be added, updated or removed when publisher licences begin, change or end, or for legal reasons. We do not guarantee that any specific title will stay available.
• Features, formats and Content may vary by title, device or country.
• Any rights an Institution has to particular titles are governed by its agreement.
• We may change, improve, suspend or discontinue any part of the Services at any time, subject to applicable law.

Intellectual property & copyright complaints

The Services, including the software, design, the Libra name and logos, and the AI Features, belong to Lotus Canada Corp. or its licensors. Content belongs to its publishers, authors, narrators and other rights holders. These Terms do not grant you any rights other than those expressly stated.

If you send us feedback or suggestions, we may use them without any obligation to you.

User conduct

When using the Services, including reviews, notes, support messages or AI queries, you agree not to:

• post or send content that is unlawful, defamatory, harassing, hateful, obscene or that infringes others' rights;
• impersonate any person or misrepresent your affiliation;
• upload malware or attempt to gain unauthorised access to the Services or other users' accounts;
• send spam or use the Services for unauthorised advertising.

You keep ownership of any notes or content you create, and you give us the permission needed to store and display it to you in order to provide the Services.

Third-party services

• Your use of the Apple App Store, Google Play, Sign in with Apple and Sign in with Google is governed by those providers' own terms and privacy policies.
• The Services may contain links to third-party websites or services. We are not responsible for their content, availability or practices.

Privacy

Our Privacy Policy explains how we collect, use and protect personal information, including for institutional access and AI Features. It forms part of these Terms.

Disclaimers

To the maximum extent permitted by applicable law, the Services and Content are provided "as is" and "as available". We do not promise that the Services will be uninterrupted, error-free or free of harmful components, or that any Content, translation, metadata or AI output is complete, accurate or suitable for a particular purpose.

Content reflects the views of its authors and publishers, not of Lotus Canada Corp.

Some jurisdictions do not allow certain warranties to be excluded. In those places, the exclusions above apply only to the extent the law allows, and your statutory rights are not affected.

Limitation of liability

To the maximum extent permitted by applicable law, Lotus Canada Corp., its affiliates, licensors and staff are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits, revenue or goodwill, arising from your use of, or inability to use, the Services, and our total liability for any claim relating to the Services is limited to the extent permitted by that law.

For Institutions, liability is governed by the licence agreement.

Indemnity

To the extent permitted by law, you agree to indemnify Lotus Canada Corp. against claims, losses and reasonable costs (including legal fees) arising from your breach of these Terms or your misuse of the Services or Content. This section does not apply to consumers where local law does not allow it.

Suspension & termination

• You may stop using the Services and delete your Account at any time.
• We may suspend or terminate your access if you breach these Terms, if required by law or a rights holder, or to protect the Services, other users or Content.
• Any refunds for App Store purchases are handled under the App Store's policies and applicable law.
• Sections that by their nature should survive termination, including restrictions, intellectual property, disclaimers, limitation of liability, governing law and general terms, continue to apply.

Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the Services or the law. We will post the updated Terms here with a new effective date, and will give any additional notice that applicable law requires. If you continue to use the Services after changes take effect, you accept the updated Terms. If you do not agree, you can stop using the Services and delete your Account.

Governing law & disputes

• These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules.
• The courts of Ontario, Canada have exclusive jurisdiction over disputes arising from these Terms or the Services.
• If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there where the law gives you that right.
• Before starting formal proceedings, please contact us at info@libra-collections.com so we can try to resolve the matter informally.
• The UN Convention on Contracts for the International Sale of Goods does not apply.

General

• Entire agreement: these Terms, the Privacy Policy and any Institution's licence agreement are the entire agreement about the Services.
• Severability: if any provision is found invalid, the rest remain in effect.
• Assignment: you may not transfer your rights under these Terms. We may assign them in connection with a merger, acquisition or sale of assets, without reducing your rights.
• No waiver: if we do not enforce a provision, that is not a waiver of our right to do so later.
• Force majeure: we are not responsible for delays or failures caused by events beyond our reasonable control.
• Language: these Terms may be translated. If there is any inconsistency, the English version prevails, except where local law requires otherwise.

Additional terms for the Apple App Store

If you downloaded our app from the Apple App Store, the following also applies:

• These Terms are between you and Lotus Canada Corp. only, not Apple. Lotus Canada Corp., not Apple, is solely responsible for the app and its content.
• Your licence to use the app is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Lotus Canada Corp., not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection, privacy or similar claims.
• If a third party claims that the app or your use of it infringes their intellectual property rights, Lotus Canada Corp., not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple may enforce them against you as a third-party beneficiary.

Questions, complaints or claims about the app should be sent to Lotus Canada Corp. using the details below.